Managed services are the practice of outsourcing certain defined processes through a statement of work basis (SOW), with defined processes and functions intended to improve operations and cut back Capital expenditure. Clients who outsource have a cut back on capital expenditure which makes a lot of difference as they also get a focused partner to deliver on the support side of the business.
Managed Services, especially for Telecom Services or Technical Support or NOC will soon change. Managed Service Providers as long as they have enhanced cyber security in place, with AI & Cloud dominating the space, companies will look at them for more engagement in the years to come.
End clients now have the mindset that their Managed Service Providers will take every necessary step to secure them against cyber threats, but always not the case. However, an evolving threat landscape means there are new sets of attack vectors that clients aren’t prepared for, not to mention a growing portfolio of security tools that they’re not paying for, obviously could hamper business.
The focus from Managed Service Providers can be a game changer if they can innovate & provide the required edge with effective security platforms. Clients today want innovative solutions and Flightcase can help clients to get to the next level of support through their able workforce. Service Providers helps you to reduce costs by reducing IT staff and add to more Core Sales/Operations folks to manage n focus to enhance business n growth.
Network Monitoring is very important and needs enhanced security in the days to come. Managed Service Provider which is subscription based on the resources he picks, can become an influence for clients to select them to offer seamless services. As per stats, 60% used managed services which have helped clients to focus on marketing and expand into newer areas which are meant for the future. Cost & Work Optimization is not new so are services which are outsourced to Specialists who can make the difference.