IT Managed Services

by admin, December 5, 2014
IT Managed Services

IT Managed Services

With changing trends, more people and more companies are opting out for IT Managed Services. It frees them from tensions related to administration and maintenance. In the earlier days, the company had to recruit permanent staff, in the form of Network specialists, Application Developers and other technical people. These people would take care of the in-house servers, networks and the applications. But, the company had to shell out a lot of money, on the hardware, infrastructure and the staff. So, to bring down the costs, it was decided to outsource the services.

What are included in these services?

So, the IT Managed Services includes outsourcing of the day-to-day administration and management of the servers and application. These improve the operational expenses for the company and also improve the up-time of equipment and services. The services can also include outsourcing of the HR activities, life cycle building activities, production support and the maintenance activities. The organization which owns the system that is being managed is known as the customer or client. And, the organization which provides the services are known as the service providers. The client will still be responsible and accountable for the system’s functioning and performance. The company will still have the overall control and responsibility for the management of systems.

Grow As You Go:

When the companies opt for the  IT Managed Services, they can grow as they go. The services can start on a smaller scale and can go upwards as the organization expands. And, when the companies are able to outsource their IT needs, they are able to focus much better on growing their businesses. The service providers will provide efficient maintenance of IT resources such as data centers, IT infrastructure such as servers, desktops, laptops, networks etc. Also, all these services are usually provided round-the-clock and 24/7. Depending upon the severity of the systems, one can get help anytime. And, within a particular time period, the systems and applications would be back to functioning normally.

Management of IT services are considered as the black hole. It drains out the time, money and resources for the organization. And, due to that, a lot of business executives try to look out for service provider, who can take the responsibility of managing the IT services. The service providers take a monthly fees and the cost will vary, depending upon whether the equipment is present in the location or in their own data centres. By keeping the equipment in the data centre, the company would be able to save on lots of costs and head-aches. The backups would be done by the IT service providers and they will also help during disaster recovery. These time and efforts can be diverted to other business activities. And, the organization can look for methods, which will help them in expanding and growing.

Also, when one goes for the IT managed services, they would be assured of the best services. These managed services provider recruit the best technical teams, who would be able to provide efficient and effective services.

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