NOC services is a key enhancer that enables service providers to respond promptly to market challenges by allowing technicians to focus on their core competencies and leverage best practices across industry.
MVNOs and its NOC can be a hand in glove element that rolls out multiple digital services and pushes business from a saturated market to a more comprehensive live market, providing seamless customer experience, apart from increasing revenue.
As part of our NOC Operations, apart from Service desk, front office (Level 1 support) and back office (Level 2 support) operational activities are key elements of NOC. As part of our Field Operations we can provide all relevant support to the clients. Our services include regular Network performance monitoring , drive testing and post processing , performance analysis and optimization. As part of regular network upgrades we provide services for Acceptance of new Network elements, integration, Upgrades & Updates.
While the mobile virtual network operator (MVNO) model is highly complex with multiple changes from regions and plans to brands, systems and providers, MVNOs can rely on a robust mobile network virtual enabler (MNVE) through its NOC.
Using enablers, MVNOs can :
• Reduce CAPEX, lower OPEX
• Augment support for processes in house
• Decrease time to market for products and services by outsourcing
• Increase agility and develop leaner operational models
• Create scalable NOC and flexible infrastructure to grow business
• Experiment with new offerings from time to time, with minimal effort and outlay of time and costs
