NOC Support- the essentials!
In today’s, rapidly technology changing environment organizations are spending a lot on IT where they should be investing more on core business goals. In this scenario maintaining system and keeping it up 24/7 NOC is a great choice for many leading players.
But what is Network Operation Centers, commonly known as NOCs, are primarily used by businesses to oversee a complex networking environment. It’s a great option for large and mid-size organizations many universities and even government institutions are opting for this solution.
NOCs are often confused with data centers, which is not the actual case. A NOC is an operations base in a dedicated, secure location where an expert technical team is monitoring, managing and maintaining customers’ networks. Companies and organizations that require a high demand for security and monitoring will most likely have an internal NOC in place – or leverage that of an outsourced provider – in order to maximize efficiency.
What a NOC actually does for you:-
NOCs play an integral role in keeping a network healthy and thriving. They have varied responsibilities, some of which include:
- Analyzing and troubleshooting problems
- Communicating with on-site technicians
- Network, security & telecommunications monitoring
- Incident response & communications management
- Predictive reporting
- Preventative maintenance
Why A NOC Is Essential
With technology advancing at a rapid speed, security breaches and attacks are becoming much more prevalent concerns. A quality NOC will keep constant watch over your organization’s systems to guarantee that problems will be caught immediately, reducing the likelihood of mismanaged information or security incidents.
The FlightCase NOC
FlightCase has a history of serving various players globally while maintaining the highest international standards. As we are GDPR complaint organization your company’s critical data is safe and secure.
The Flightcase NOC is a comprehensive monitoring system that allows our team to see, manage, and service all of our clients’ needs with the highest level of responsiveness and quality. Our NOC monitors and manages the entire IT ecosystem, including computers, security systems, telecommunications, and cloud services. This allows our team to immediately begin investigating when an alert is triggered, resulting in rapid resolution and high performance.
The FlightCase NOC provides 24x7x365 monitoring that uses best-of-breed tools to proactively identify and address potential issues and ensure the premier quality of service. This continuous monitoring prevents breaches and protects information for the highest security assurance and protection.
Spending more than a decade made us strong in this field, we have built an in house AI-Based ticketing tool “FetchBot” which accelerates and automates various processes.