Five Attributes for a Successful NOC

by admin, June 4, 2020

Five Attributes for a Successful NOC Managing/ Owning Client’s/Customer Culture & Vision Managed network operations will run successfully if ultimately we be responsible for business staying online and operational at all times; ideally wanting to work not just as a short-term supplier or vendor, but as a long-term partner of … Continue reading

IT MANAGED SERVICES

by admin, February 21, 2020

IT MANAGED SERVICES With changing trends, more people and more companies are opting out for IT Managed Services. It frees them from tensions related to administration and maintenance. In the earlier days, the company had to recruit permanent staff, in the form of Network specialists, Application Developers, and other technical people. These … Continue reading

Tagged on : IT Managed Services

MVNOs and its NOC

by admin, January 13, 2020

NOC services is a key enhancer that enables service providers to respond promptly to market challenges by allowing technicians to focus on their core competencies and leverage best practices across industry. MVNOs and its NOC can be a hand in glove element that rolls out multiple digital services and pushes … Continue reading

Filed under : IT Support , MVNO NOC , NOC , NOC support

Goals of a Successful NOC / Support Center

by admin, January 6, 2020

NOC / Support Center The primary goal of a committed NOC team is to improve on resolving issues within a stipulated time line and making customers believe that their issues are taken care off, on time. Most challenging is to recover from outages and it drives the change that is … Continue reading

Filed under : NOC , NOC support

Helpdesk & IT Support – Need of Hour to Impress

by admin, November 18, 2019

Helpdesk & IT Support – Need of Hour to Impress   Managed IT support is the heart of any Organization that wants to grow its business. Aligning its services with their strategic business goals of its customers is core, supported by a comprehensive service delivery model is essential and is … Continue reading

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