Flightcase, is an ever-evolving Organization aligned to the client as per their requirement and expectations. Being an ISO 27001/2013 (ISMS) Certified & GDPR compliant company providing IT & ITES Technical Process Operations & Support of Services, Flightcase also offers NOC & Engineering Support along with Remote Monitoring Management (RMM) Solutions, Data & RPA Analytics, Cloud & Data Management, Healthcare Support and Services to our clients globally. Over some time, Flightcase has earned the tag of being your ‘Extended Office’, receiving laurels such as the Global Carrier Award in 2018, Global Carrier Award in 2017, GCCM in 2017, & in Berlin proving our mettle in the field we have set our foot on.
Seek the guidance of Flightcase and make your business prosper & cost-effective with professional backend support & Services provided since 2008!
Multinational clients with far-reaching global approach as their vision and mission are in
constant search for outsourcing IT Infrastructure services, specifically NOC, Engineering &
Helpdesk, enabling clients to save up to 66% of their Capex utilization, making them have
their single-minded focus on more innovative arenas imparting leverage for the forthcoming
decade. Opt for Flightcase, the best IT Service Company without batting an eyelid!
Cost synergies are of paramount importance to proceed further, so acquisitions & mergers with Specialist companies act as facilitators or catalysts for making the support elements stronger, having more focus than before. Apart from cost-effectiveness, an acquisition aids companies in garnering more strength in areas as well as providing more concretized direction for customer support on a wider scale. Here also Flightcase takes the cake.
Merged entities and companies taking charge of new roles, has a new-found responsibility to decipher with more agility and consistency ensuring client is benefitted a great deal in the process. Organic or strategic acquisition enables companies to capitalize business in real terms, aiming to create an impressive stance in the stock markets scenario, and is touted to be a matter of performance making all the differences. Here comes Flightcase with all its astounding functionalities to guide you through.
Outsourcing or acquiring right partner entails you to stay focused for expanding into unique, out-of-the-box, innovative, cutting-edge technologies apart from risk factors being deftly managed promptly. Resources from acquired partners get a new lease of life of being merged with a larger entity and performance, having umpteen advantages and benefits of superior and a focused supporting system with wider 24X7 timespan. Needless to say, Flightcase fits the bill to the T.
ISO 27001/2013 (ISMS) Certified for Information Security & Management of Systems.
Decade old experience of working with International Network Providers of Voice/Data, IP/Mobility Network operators in the access network, backhaul network, and core network.
Remote Monitoring NOC operational issues for IT Products, Internet Service Provider (ISP), Telco Carriers, Telecom Service Provider (TSP) network, etc.
Troubleshooting acumen and expertise for Network elements/equipment, putting our customers on global platforms.
Experience for deployment of an all-encompassing NOC (inclusive of OSS tools, IT Infrastructure and video wall) for centralized NOC/Technical support solutions.
We’re one of the first companies to incorporate Cloud based application Monitoring & Support under VoIP cloud for our customers.
We’re adept in handling dedicated NOC/Support staff of more than 150 IT & Telecom professionals.
Rapid & Complete Trouble Ticket Resolution.
Our suite of services like White Label Solutions, Network Operations & Data Management Centers, Augmentation to existing facilities & staff, Project Outsourcing, Traffic Engineering, Circuit Design & Provisioning, IT & Telecom expense Audits, Billing, Project Engineering & Project Implementation & Management, can be effortlessly scaled and customized for business assistance.
Tier 1 to Tier 3 support backed by Subject matter experts to Team Leaders/Managers.
Cross functionality support in telecom domain.
Rapid & Complete Trouble Ticket Resolution.
Audit for operational procedures, team design & co-ordination model.
Audit for SLA, OLA & recommendations.
Engineers excelling in L1, L2 and L3 support.
Performance reporting.
Prompt response time from our engineers.
Option of Offer in dedicated model or shared model.
Minimizes your company’s operating costs.
Flat monthly fee regardless of call/work volume or schedule.
Savings.
Head quartered in Fort Worth, Texas.
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