Introduction

Welcome to Flightcase IT Services. 

Flightcase IT Services (“us”, “we”, or “our”) operates fltcase.com (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to fltcase.com and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and enhance Service. By using the Service, you agree to the collection and use of information following this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”).

Definitions

• SERVICE means the fltcase.com website that Flightcase IT Services operates.
• COOKIES are small files stored on your device.
• DATA SUBJECT is any living person, subject of the Personal Data.
• DATA CONTROLLER is a natural or legal person, who individually or jointly determines the purposes for which and how any personal data are or are to be, processed. We are the data controller of your data for this Privacy Policy.
• USAGE DATA is the auto-collected data either generated via Service use or from the Service infrastructure.
• PERSONAL DATA refers to the data about a living individual who can be identified from that data (or from those and other information in our possession or likely to come into our possession).
• THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
• DATA PROCESSORS (OR SERVICE PROVIDERS) mean any natural or legal individual who processes the data on the Data Controller’s behalf. We may use the services of various Service Providers to ensure effective processing of your data.

Information Collection and Use

We collect various types of information for multiple purposes to provide a certain quality of Service and improve it.

Data Types Collected

• Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, that we can use to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, Country, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Data to contact you to send you newsletters, marketing or promotional materials, and other information that may interest you. You may opt-out of receiving any, or all, of these communications from us via the unsubscribe link.

• Usage Data

We may also collect information sent by your browser, whenever you visit our Service or access the Service via any device (“Usage Data”). This Usage Data may include information like your computer’s IP address, browser type, browser version, the pages of our Service you visit, the date and time of your visit, the time you spend on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information like the device’s type you use, your device’s unique ID, IP address, operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

• Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Other tracking technologies may include beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. But if you don’t accept cookies, you may not be able to use some portions of our Service.

Some examples of the cookies we use include,

• Session Cookies: To operate our Service
• Preference Cookies: To remember your preferences and various settings
• Security Cookies: For security purposes
• Advertising Cookies: To serve you with ads relevant to you and your interests

• Other Data

While using our Service, we may also collect information relating to the age, gender, date and place of birth, passport details, citizenship, registration at the place of residence and actual address, contact number, educational document details, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, etc.

Use of Data

Flightcase IT Services uses the data collected for many purposes,

• Provide and maintain our Service.
• Notify you about changes to our Service.
• Provide customer support.
• Detect, prevent and address technical concerns.
• Gather analysis or valuable information to improve our Service.
• Monitor our Service usage.
• Allow you to take part in interactive features of our Service whenever you choose.
• Fulfil any other purpose for which you provide the data.
• Update you about news, special offers, and general information about other goods, services, and events we offer similar to those you have already bought or enquired about unless you have opted not to receive such information.
• Provide you notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• In any other way we may describe when you provide the information.
• Any other purpose with your permission.

Data Retention

We will retain your Personal Data only for the necessary duration and purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. 

We will also retain Usage Data for internal analysis purposes. Usage Data is usually kept for a shorter period, except when it is used to strengthen the Service’s security or to improve its functionality, or we are legally obligated to retain it for a longer time.

Data Transfer

Your information, including Personal Data, may be transferred to, and maintained on computers outside of your state, province, country, or other governmental jurisdiction where the data protection laws may vary from those of yours.

If you are outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information signifies your agreement to that data transfer.

Flightcase IT Services will take all the measures reasonably necessary to ensure secure data treatment and following this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are sufficient controls in place including the security of your data and other personal information.

Data Disclosure

We may disclose personal information we collect, or you provide

• Under some conditions, we may be required to disclose your Data if required to do so by law or in response to valid requests by public authorities.
• If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Other cases. We may disclose your information also:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To fulfil the purpose for which you provide it.
• To include your company’s logo on our website.
• For any other purpose disclosed by us when you provide the information.
• With your consent in any other cases.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our clients, or others.

Data Security

Your data’s security is important to us. But you must note that no method of transmission over the Internet or electronic storage method is 100% secure. We strive to use commercially acceptable means to protect your Personal Data. However, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a European Union (EU) and European Economic Area (EEA) resident, you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you want to know what Personal Data we hold about you and if you want it to be removed from our systems, please email us at info@fltcase.com.

In certain circumstances, you have the below data protection rights,

• The right to access, update, or delete the information we have on you
• Right of Rectification: You have the right to have your information rectified if you feel that information is incomplete or inaccurate.
• Right to Object: You have the right to object to our processing of your Personal Data.
• Right of Restriction: You have the right to request that we restrict the processing of your personal information.
• Right to Data Portability: You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.
• Right to Withdraw Consent: You have the right to withdraw your consent at any time when we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data. 

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may hire third-party providers and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing on the way our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse our Service’s use.

CI/CD Tools

We may use third-party Service Providers to automate our Service’s development process.

Behavioural Marketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Links to Other Sites

Our Service may contain links to other sites we don’t operate. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review every site’s Privacy Policy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services are not meant for use by children under 18 years of age (“Child” or “Children”). We do not knowingly collect personally identifiable information from children under 18 years of age. Please connect with us if you become aware that a Child has provided us with Personal Data. Similarly, if we come to know that we have collected Personal Data from Children’s parental consent’s verification, we take the necessary measures to remove that information from our servers.

Changes to the Privacy Policy

This Privacy Policy may undergo changes from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. via email and/or a prominent notice on our Service, before the change becomes effective, and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@fltcase.com. This Privacy Policy was created by fltcase.com on 5 Dec 2022.