Be it a fast-evolving start-up immersed in product development or a large business organization receiving a large volume of customer inquiries each and every single day, Flightcase’s email support services have the best answers and solutions for you, aiding you to take customer satisfaction to an all-new height. Our email support professionals function like an extension of your team, cutting down email response times from few hours to some minutes only. Flightcase’s procedure is robust alongside cutting- edge technology, complete with an effervescent, dynamic team. Here we go to be by your side!
Our All-Encompassing Suite of Email Support Services
Query Resolutions
Show customers you care by being there always when they need
you the most. Our real-time database and deep understanding of your business
entails us to address questions and manage feedbacks and responses intelligently
and sincerely.
Product inquiries
Move hot prospects rapidly along the sales cycle. Reinforce the
confidence of existing customers by providing them the information they are
looking for in the fastest way possible via email.
Order Taking & Fulfillment
Deliver impeccable email service at a critical juncture in
the customer journey, ascertaining whether or not customers keep coming to your
product or service offerings.
Payment Inquiries & Documentation
We are totally invested in offering technical
and procedural support your customers require, which your in-house team can
count on.
Product/Service Information Requests & Troubleshooting
We work as a knowledge
support touchpoint, giving instant response to requests for further information, and
problem-solving in a time-bound manner.
Why Go for Flightcase?
Response time
All round support
Technology-backed
Knowledgeable & prepared
KPI-driven
Optimize costs by including Flightcase’s live chat and technical support into your entire email support outsourcing services packages and see for yourself to believe it!
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