"Best Business decision taken to outsource my support of NOC/RATES/BILLING & SALES TO FLIGHTCASE. Flightcase & their trained engineers take away a lot of the load from me, running it professionally for over 8 years now"
"After having researched a lot about the company Flightcase and its services, I ended up associating with them for my support needs. Needless to say that this was worth my time as we are very happy with the services that we are getting after the collaboration. Delighted to be the initiator for this long term association."
"I would define the services from Flightcase to be very detail oriented, reliable and discrete. They have gone the extra mile in order to make deliver excellence to our company that in turn has made us more than satisfied. We totally rely on their quality and timeliness of service they deliver. We would highly recommend Flightcase to organizations who are looking for a partner to outsource their NOC/Rates/Billing or Sales activities in the IT / Telecom space"
"Selecting Flightcase as our outsourcing partner has proved to be an excellent choice. The level of service we have received has been excellent and the reliability has allowed us to meet our service level agreements to our customers with considerable margin. The team is first rate at working with us to plan our infrastructure and we are definitely looking at using more services from Flightcase as our business grows"
"We were facing challenge in meeting the support demands of our increasing member base while significantly reducing per member support costs. Collaborating with Flightcase & its management were proactive as they helped us resolve our nagging procedural issues and we are really satisfied with their services. They are friendly and approachable and quick to react and work with us to meet our growing needs ."
"Flightcase assisted us in creating an Automation Suite for linking all components in a VoIP service providers platform to create the most efficient and successful result. We started with a small team and now we have grown and it is all because of the support and services we have got from Flightcase. They have a fantastic team with unmatchable experience that not only deliver but are professional to the core enabling our business to grow."
Flightcase is a IT Support / Network Operations Solutions Provider and a well - received Managed Service Provider. to customers worldwide. We support clientele with our FTE professionals varying from supporting their IT Network Operations of niche IT & telecom companies to managing their Analytics / Reporting Accounting / Data analysis tasks.
We ably manage/monitor our client's support operations as well as provide the right interface for Entrepreneurs, Carriers and Service Organizations to get their support for different service domains.
Our 24 x 7 NOC infrastructure provides solutions to our clients as the services we extend are built on vast experience, processes, systems and tools – all developed and proven over time. Our fully customizable suite of services is provided with competent technical personnel to assist you to run your Service operations or Enterprise networks. We also provide remote network element surveillance and support. We organize your work to make it more relevant and cost effective. We care to provide that difference.
Our Managed Service Provider aims to decrease your operating expenses by leveraging our world-class NOC as well as support services. Our setup is dedicated to provide superior client support which is essentially needed to succeed in today’s competitive marketplace. Having worked with many leading companies, we have amassed a treasure case of technology and customer support tools to exceed client expectations. Our services aim to dedicate its experienced resources by leveraging world-class work-mechanics at 50% of your current costs. Managed by Professionals, we are the best to perhaps none in this space.