Multinational clients which have a global outlook are seriously looking to outsource IT infrastructure services especially NOC, Engineering & Helpdesk. Primarily this helps clients to save up to 66% of their Capex utilization allowing them to focus for more innovative areas which will give them leverage for the next 10 years.
For example, a leading Global Telecom Player shifted greater amounts of traffic to cloud-based applications and outsourcing IT infrastructure services was the best means to capitalize on the growing markets besides the demand for novel innovative spectrum, which creates significant opportunities.
Cost synergies are very important to move forward so acquisitions & mergers with Specialist companies help to make support element stronger and more focused. Besides with high-cost reduction, an acquisition helps companies to garner more strength in areas as well as provide more concrete direction for its customer support with a wider scale of support.
Merged entities and the companies which take the new onus has a responsibility to deliver with more agility & consistency which usually it does to ensure the client is significantly benefitted. The organic or strategic acquisition helps companies to capitalize business in real terms also to impress on the stock markets that you have given more value to its stocks overall value and it’s considered a matter of performance which makes the difference.
Outsourcing or acquiring the right partner helps to ensure you stay focused to expand into novel/innovative technologies apart from your risk being better managed sooner. Resources which are from acquired partners get a kind of new life of being merged with a larger entity and performance, this has its umpteen advantages of superior & focused support with wider 24 x 7 span.