RMM – Remote monitoring services are the heart & core of any network for any Organization & specifically defines the information that is required for any network monitoring system. RMM often includes remote diagnostic & troubleshooting capability, which allows the team to diagnose issues and often take corrective action remotely for its customers spontaneously.
Remote monitoring services help entities to efficiently respond to multiple sites and issues on a real-time basis.
Following are the few major benefits offered by remote monitoring services & NOC precisely:
Limit downtime by 70-80%- Downtime can cost organizations by the loss of customer trust and can be proved extremely costly. By implementing remote monitoring services, the company’s servers will be on watch 24/7. Remote monitoring escalates and addresses problem remotely.
Enhance Security- Cybersecurity being the top priority of all organizations, they outsource remote monitoring services so that threats can be more quickly detected, identified, analyzed, prioritized and dealt with accordingly.
Reduce total cost of ownership by 40-50%- all the expenses that go along with recruiting, hiring, training and retaining staff are saved by 50% by outsourcing the remote monitoring services.
Early threat detection- After an issue arises, remote monitoring services send an alert enabling IT administrators to take immediate and necessary measures to ensure that the threat does not result in diminished productivity and downtime. Lack of remote monitoring results in an issue going unnoticed for days or weeks, resulting in an expensive and large-scale problem.
Flightcase is one such decade-old Organization, which has helped over 12 companies to improve their NOC support to its clientele and expand its reach of its customers through our 24 x 7 operations.